Terms of Use

Terms of use

Parsolution B.V.
91620023
Veenkampen 1, Vries

1. General conditions of use

Norelie.co is the marketplace for Parsolution B.V. (91620023) these terms and conditions apply to the business relationship between Parsolution B.V. and its customers. Services and products provided by Parsolution B.V. are also subject to the contractual terms and conditions set by the respective service provider.  Parsolution B.V. reserves the right to update these terms and conditions without prior notice. Orders are subject to the terms and conditions in effect at the time of ordering, which are available on the Norelie.co website.

Parsolution is not responsible for any damage caused by force majeure. Force majeure is defined as unforeseeable circumstances or a change in circumstances beyond the control of Parsolution B.V. is obliged to immediately inform the customer of the occurrence of force majeure.

 

2. customer and data protection

Norelie.co and Parsolution B.V. welcome all private and business customers. The business relationship will be governed by applicable EU consumer sales, marketing and advertising regulations. In any commercial agreement between business customers and Parsolution B.V., these terms and conditions shall take precedence.

When placing an order, the customer is required to provide full contact information, including at least name, address, telephone number and, where applicable, e-mail address in the case of a consumer customer. For business customers, the required information is the name, phone number and email address of the contact person, as well as the company ID, mailing address, phone number(s) and, where applicable, billing address.

Customer data is stored in Norelie.co and Parsolution B.V. customer registry, Where they are used to maintain customer relationships. Parsolution B.V. and its affiliated online stores also have the right to process and disclose data in the register for legitimate purposes (such as direct marketing) in accordance with the Personal Data Act (523/99).

Privacy statement in accordance with RODO is available on the Norelie.co website. Customers may object to the use and processing of their data for marketing purposes and verify their personal information by contacting Norelie.co's customer service department. Contact should be made by sending an email to [email protected].

The Norelie.co website uses files cookies to make it even easier to use. The purpose of cookies on Norelie.co is to make browsing the site easier, better and faster. Cookies may also be used to provide customers with better offers and more personalized product recommendations. A cookie is a small text file that the Norelie.co web server stores on a user's hard drive. Some content on the Norelie.co website may require you to accept cookies in order to function. The user's web browser probably accepts cookies by default, but the user can also choose to block cookies in the browser settings or by deleting cookies from the browser after the service has been used. For more information on browser-specific instructions, please refer to your browser manufacturer's instructions.

By consenting to Norelie's SMS marketing at checkout and by initiating a purchase or placing an order through our ordering tools, The user agrees to receive recurring SMS notifications (about the order, including reminders to reject the order), SMS marketing offers and SMS transactional messages, including check requests, even if his/her mobile number is registered on any state or federal no-call list. The frequency of sending messages varies. Consent is not a condition of purchase. To opt-out of receiving text marketing messages and notifications, you must reply with a STOP message to each mobile message we send you or use the unsubscribe link in any of our messages. You understand and agree that alternative methods of refusal, such as using alternative words or requests, will not be considered a legitimate means of refusal. We do not charge for the Service, but you are responsible for any fees associated with text messages from your wireless service provider. Messaging and data charges may apply. If you have any questions, please send a HELP text message to the number from which you received the messages. For more information, you can also contact us at [email protected]. We have the right to change any phone number or short code used by the Service at any time. You will be notified of such circumstances. You acknowledge that messages sent to a changed phone number or short code, including STOP or HELP requests, may not be received, and we will not be responsible for fulfilling the requests contained in such messages. To the extent permitted by applicable law, you agree that we will not be liable for any failure, delay or misdelivery of information transmitted through the Service, for any errors in such information, and/or for any action you may or may not take with respect to the information or the Service. Your right to privacy is important to us. You can read our Privacy Policy to learn how we collect and use your personal information.

 

3.Pricing

Prices include VAT, but do not include shipping unless otherwise specified. If there are obvious pricing errors in the price list, the product will not be sold at a clearly lower price if it can be assumed that the customer understood the existence of the error.

We always check prices at the time of order processing. If the price drops, we will adjust it to the customer's open order. On the other hand, if the price of the product increases before the order is shipped, we will deliver it at the original price.

Estimated delivery time is based on information provided by importers and manufacturers. Norelie.co and Parsolution B.V. Ltd. or their suppliers are not responsible for delays caused by unforeseen changes outside their sphere of influence.

Parsolution B.V. reserves the right to restrict the sale of products in exceptionally large quantities.

Age restrictions for products will be observed in accordance with the law. To order K-18 category products, please provide Parsolution B.V. with your date of birth.

 

4. Delivery

Norelie.co and Parsolution B.V. Ltd. offer a wide range of transportation services. For more information on delivery methods and their contents, please visit our website. Norelie.co shopping cart automatically takes into account delivery offers. For technical reasons, products for one order may be delivered in several shipments. Priority shipping products in a single order, in which case we ship the entire order when the last product is in stock.

Our goal is to process your order within 48 hours of receiving it. A completed order means an order where all products are in stock and reserved for the order, and the payment method for the order has been accepted.

Norelie.co and Parsolution B.V. are not obliged to reserve other products in the same order for the customer if the availability of one product is low or its delivery is delayed for reasons beyond the control of Parsolution B.V. Alternatively, the consumer may accept later delivery of the delayed product or cancellation of the order. Shipping costs for re-delivery will be charged according to the applicable standard price list. The products in the order are reserved for a maximum of 7 days, after which the order will be canceled, unless the customer has agreed to a later delivery in accordance with the terms and conditions of Norelie.co and Parsolution B.V.. If the ordered product is not picked up from the Post Office within the specified period, the customer will be charged the full delivery costs incurred by the company.

 

5. Warranty

The warranty is subject to the warranty terms and conditions specified by the manufacturer. It is the user's responsibility to read the warranty terms accompanying the product before using it. Warranty conditions can be found in the user's manual, on a separate warranty form or on the manufacturer's website. As a rule, the warranty covers only manufacturing and material defects in the product. The warranty period is specified in the product information.

Warranty repairs are always carried out in accordance with the manufacturer's or importer's warranty terms and conditions. We recommend contacting the manufacturer or its service directly, as this will speed up the service and is in your interest.

Norelie.co and Parsolution B.V. are legally responsible for product defects, When the warranty has expired or has not been provided. For more information, email [email protected].

 

6. Complaint

The customer is required to provide proof of purchase, receipt or other proof of place and time of purchase when returning goods or claiming a defect. Parsolution B.V. reserves the right to charge the buyer for the costs incurred in searching for the receipt.

Complaints will be considered only in writing. Complaints in any form may be sent by e-mail to [email protected].

Marketing SMS

By consenting to Norelie's SMS marketing at checkout and by initiating a purchase or placing an order through our ordering tools, you agree to receive periodic SMS notifications (about your order, including reminders to reject your order), SMS marketing offers and text messages about your transaction, including check requests, even if your cell phone number is registered on any state or federal no-call list. The frequency of messages varies. Consent is not a condition of purchase.

To opt-out of receiving text marketing messages and notifications, you must reply with a STOP message to any mobile message we send you or use the unsubscribe link in any of our messages. You understand and agree that alternative methods of refusal, such as using alternative words or requests, will not be considered a legitimate means of refusal. We do not charge for the Service, but you are responsible for any fees associated with text messages from your wireless service provider. Message and data charges may apply.

If you have any questions, please send a text message to the HELP number from which you received the messages. You can also contact us at [email protected] for more information.

We have the right to change any phone number or short code used by the Service at any time. You will be notified of such circumstances. You acknowledge that messages sent to a changed phone number or short code, including STOP or HELP requests, may not be received, and we will not be responsible for fulfilling any requests contained in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for any failure, delay or misdirection in the delivery of information provided through the Service, for any errors in such information, and/or for any action you may or may not take with respect to the information or the Service.

Your right to privacy is important to us. You can read our Privacy Policy to learn how we collect and use your personal information.